[NATURE REPUBLIC] Bamboo Charcoal Mud Pack 150ml
What are your business hours?
Mon - Fri : 8.30am - 8.00pm
Saturdays : 8.30am - 5.00pm
(except the first Saturday of the month and public holidays)
When will you send my order?
We fulfill the order within the designated time which is 3 business days
How long does it take to arrive?
K-Packet: 20 ~ 35 business days
EMS: 15 ~ 20 business days
DHL: 10 ~ 15 business days
Can I return an item for refund?
If a parcel does not reach a customer within 60 days, we consider it as missing. In these cases, we can re-send a new parcel or process a refund.
- Unclaimed Return
Orders that are returned due to incorrect or missing address information, shipping fees are non-refundable. We are happy to re-ship the order to you; however, additional shipping charges will apply to re-ship the items to the correct address. Therefore, make sure to enter correct address and contact information.